The second-hand marketplace Users Voice Displeasure About Sizing Updates
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
This online marketplace has updated its size classifications for female and kids' apparel failing to inform all shoppers about the modification.
Online Platforms Response
Numerous buyers and vendors are expressing on platforms claiming that product pages now present a modified sizing category versus the original listing due to the recalibration.
Vinted explained the new system was more in line with comparable marketplaces.
They have suggested members to review their products and manually change the size when needed, causing user dissatisfaction.
Measurement Approach Changes
Previously, the sizing featured one number and one letter, for instance S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
For certain items, the measurements have been reclassified - for example a size L was previously a 12 but is now a UK 16-18.
Shopper Accounts
One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Another user, located in Scotland, said garments she listed on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.
Necessary Adjustments
Another shopper, from Derby, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount after experiencing income reduction," she said.
Service Background
The service features exceeding 100 million members, comprising 18 million UK members.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update to the app has proved unpopular: previously, Vinted reversed a change regarding delivery choices due to shopper criticism.
